We’ve raised the bar on commercial roof service, just as we have on roof replacement.

That’s because we focus on the two fundamentals of good service: responsiveness and communication.

We know that quick response to your request is critical. When you call or email us, a service crew will be dispatched as soon as possible to fix your problem.

We apply the principle of “it’s impossible to over-communicate” to all of our service calls. You’ll be provided with an initial report of the problem and what it takes to fix it. Next, you’ll get follow-ups on the repair progress, from start to finish. Finally, you’ll receive a call or an email advising you when the repair is completed, with any appropriate details plus plenty of digital photographs.

Turner Morris service doesn’t stop there, either. Should we see anything else while doing repair work on your roof, we’ll let you know. You’ll be presented with a digital photo of what we’ve seen, and we’ll also suggest ways to avoid problems in the future.

Because we know that in the long run, prevention is the best cure for roof problems.

The experience you deserve

Every one of our service team members is Turner Morris born and bred. They each know roofs upside-down and backwards.

Their one focus is on doing commercial roof repairs the Turner Morris way. It’s what our customers have come to know and trust.

David Rustemovic - Denver

Family

This is more than just a business - it’s family. So we look out for each other just like we look out for our customers. And we hold each other accountable for doing great work, the way Tim Morris and Tim Turner want us to.

It’s why we have many employees who have been with us for 5 years, 10 years, and longer.

There are two things that are priorities here. First is the safety of our people, and second is the satisfaction of our customers.

Doing the Right Thing

We did a difficult roofing repair job for a friend of the company. Three weeks later and there is a problem inside the house - nothing to do with the roof repair, but the customer was concerned. Tim went out on Saturday to have a look, and I followed up on Sunday. We agreed to fix it at no cost to the customer.

He said “no way”, and insisted on paying us half the cost for the interior repairs we did.

That kind of thing happens all the time here. It’s a big reason customers keep coming back to Turner Morris.

More Than a Job

This company has stayed alive through thick and thin because the two men that own it are men of faith. They live that out in this business and through the people that work here. It’s about honesty, respect, and caring for each other.

This is a whole lot more than just a job. The people here are a part of me, a part of my family. That comes from Tim Turner and Tim Morris.

I know this because as an immigrant from Bosnia, they  helped me solve problems with immigration issues. That’s why I will not leave Turner Morris - I plan to work here as long as the company is around.

I don’t just like what I do. I love it!

Julio Villalba - Mountain

Our Approach

I started here at the bottom and worked my way up, so I’ve become an expert in roofing.

My approach to repairs is to make 100% sure it’s done right the first time. The Turner Morris way is to go above and beyond the minimum, to make sure the problem is solved and the customer is satisfied. That creates great long-term value for our customers.

It’s pretty simple, really. If I do good work, it’s good for me, good for the company, and good for the customer.

They care more here than other places. They treat the customer and the employee right, through good communications and providing any help you need to do the job right. No come-backs, no leaks, no problems.

The Challenge

I like the challenge of what I do. One time I went out and fixed a leak, and we did it right. The customer called and said it was still leaking. So we went back out and made sure the whole roof - not just the leak area - was sealed tight.

They called us back again. Still leaking. So I asked for permission to get inside and check the interior. They had a bathtub-shower in there, and it looked to me like that might be the problem. But the plumber said he had checked it, and there were no problems. I kept checking it out, and decided to splash some water around like someone was taking a shower.

It turned out that the plumber had put in a false return connection for overflows. When I splashed that water around a bit, sure enough, I found the leak. A quick repair and it was fixed for good.